Taking Public-Transit Bashing to the Next Level and … Rats!

San Francisco’s Bay Area Rapid Transit (BART) is notorious for its myriad problems, whether it’s rat infestations (that can involve rats scrambling up or down an escalator like any commuter), people using the escalators as restrooms, or simply out-of-service units. A local website called Muni Diaries describes itself as a “your place to share transit stories.” But it doesn’t stop there: It looks like all the best Muni Diaries stories will be performed live onstage at the Elbo Room on April 15, and there will even be a haiku battle! Tickets are on are sale now. Here is one of my favorite recent pictures from the Muni Diaries site, and above is a rat riding a BART escalator. Like many of us, he doesn’t seem to be getting anywhere.


The BART escalator will apparently reopen when hell freezes over.

The Future of Service

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Imagine if your elevators could tell you when they needed maintenance and locate the problem. Imagine if your elevators could even assign a specialist to the repair and tell you what parts needed to be fixed? The future of service is coming, and it’s supported by the Internet of Things.

A fully integrated solution starts when your elevators notify you that they need maintenance. They can send a dispatch to a field tech, letting them know what the problem is and what they’ll need to fix it. Once the problem is fixed, a manager can view stats on how long the service took, and view which teams have the best times, and which teams need to improve. On top of that, with the data collected from the elevator itself, valuable insight can be provided into the wear and tear on equipment based on usage and type.

The future of service is changing. Learn how to take your service further with a mobile solution.

Caitlin Haskins
Marketing Program Specialist

New Disney Ride Keeps Tower of Terror Elevators

In January, brave guests to Disney’s California Adventure amusement park took their last elevator trip aboard the Twilight Zone Tower of Terror, the thrill ride famous for its erratic, heart-dropping freefalls and iconic Hollywood Tower Hotel façade. The Tower of Terror will be replaced this summer with the new Guardians of the Galaxy – Mission: Breakout! ride now under construction. What won’t be replaced in this new iteration is the fast-dropping elevator riders both loved and feared. Mission: Breakout! is scheduled to open in July to coincide with the release of Guardians of the Galaxy 2. This video provides a preview of Mission: Breakout! – its characters, storyline and new look.