The country’s political divide became too much recently for workers in a downtown Sacramento, California, office tower, so they asked the management to change the channel on the elevators’ televisions from 24-hour cable news to … well, just about anything else. CBS13 reports that workers at the U.S. Bank Tower on Capitol Mall “expressed an interest in watching something that did not provoke stress or anxiety during their work day,” according to a news release from building management. The TV station spoke with several elevator riders who welcomed the switch. “Yes, it’s a little bit less stressful,” said Sara Lopez, who works in the 25-story building. “It makes the rise a little more enjoyable.” So at least for now, instead of being brought down by bickering politicians, these elevator riders are tuned in to the more uplifting programming of the National Geographic Channel.
San Francisco’s Bay Area Rapid Transit (BART) is notorious for its myriad problems, whether it’s rat infestations (that can involve rats scrambling up or down an escalator like any commuter), people using the escalators as restrooms, or simply out-of-service units. A local website called Muni Diaries describes itself as a “your place to share transit stories.” But it doesn’t stop there: It looks like all the best Muni Diaries stories will be performed live onstage at the Elbo Room on April 15, and there will even be a haiku battle! Tickets are on are sale now. Here is one of my favorite recent pictures from the Muni Diaries site, and above is a rat riding a BART escalator. Like many of us, he doesn’t seem to be getting anywhere.
The BART escalator will apparently reopen when hell freezes over.
Imagine if your elevators could tell you when they needed maintenance and locate the problem. Imagine if your elevators could even assign a specialist to the repair and tell you what parts needed to be fixed? The future of service is coming, and it’s supported by the Internet of Things.
A fully integrated solution starts when your elevators notify you that they need maintenance. They can send a dispatch to a field tech, letting them know what the problem is and what they’ll need to fix it. Once the problem is fixed, a manager can view stats on how long the service took, and view which teams have the best times, and which teams need to improve. On top of that, with the data collected from the elevator itself, valuable insight can be provided into the wear and tear on equipment based on usage and type.
The future of service is changing. Learn how to take your service further with a mobile solution.
Marketing Program Specialist