An average of 30,000 people bustle through the Tower City Rapid Station in Cleveland every day. The station is located within the Tower City Center, a development in the heart of the city composed of hotels, shops, restaurants, offices and even the historic Terminal Tower, all atop the transit station. With all rail lines converging at this station and several bus routes serving the area, efficient people flow is critical for this busy hub.

When the station’s four escalators — originally installed in the 1980s — were no longer holding up to their job, the Greater Cleveland Regional Transit Authority (RTA) turned to KONE, its escalator service provider, for modernization options.

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The system was modernized with KONE’s EcoMod.0