This Readers’ Platform clarifies new code requirements for two-way video communication in elevators.

by John Pierce

There has been much talk regarding a new code requirement stating there must be two-way video communication in elevators beginning this year. We will discuss the truth in that, how the requirement came about, what the International Building Code (IBC) added in 2018 and what the ASME A17.1 Standards Committee has put into writing for the elevator community. Discussion to change the regulations began when a group determined that the two-way voice communication system that has been standard in elevators for years did not provide an adequate communication means for the hard of hearing. This group pressed the International Code Council (ICC) to incorporate a solution into the 2018 IBC.